Superhuman Communication
through Text

Book a Demo

Drive & Retain
More Service Revenue
on Cruise Control.

Take the pain out of customer service, reduce customer churn and increase customer satisfaction for your service department by automating messages from Matador Service.

The ideal customer journey!

Features seen here:
Matador Video · Broadcasts · Automations

Seamless handoff from Sales to Service

Seamlessly hand off a sale to your service department after a sale through an automated message that takes into account the needs and preferences for each individual customer, ensuring personalized care in every interaction!

Discover how Subaru Fullerton got 82% Sales to Service retention!

Show me how they did it!

Your Dealership's service, top of mind.

Having a customer's vehicle serviced is one of the most crucial moments in their ownership experience. Make your dealership stand out by reminding customers to come see you the moment they need their first service.

Feature seen here:
Matador Automations

Feature seen here:
Appointments · Calendar · Automations

Appointment Confirmations & Reminders

Reduce missed appointments with confirmations sent via SMS with Google Maps directions and add their appointment in calendars on all devices automatically.

Remind customers via SMS and on-device notifications so they never miss an appointment.

If they're stuck in traffic, they can instantly re-book their appointment via SMS!

Automatically send, confirm and remind service appointments to make sure every client is going to make it.

Your new service
pre-appointment strategy.

Consistently send engaging promotional information to your customers to increase your service R/O without lifting a finger and provide a better customer experience at the same time!

Feature seen here:
Automations

Feature seen here:
Check-in · Matador QR

Check-in made easy.

Give your customers a seamless and memorable check-in experience with a single scan & allow them to check-in on their vehicle's status via text message

A better way to communicate.

Easily send high quality images of repairs to give customers their best service experience or jump into a video conversation so you’re both on the same page about what needs attention next!

Feature seen here:
Matador Video Calls

Feature seen here:
Matador Pay · Automations

The service check-out perfected.

Notify your clients their vehicle is ready to pickup using the most convenient channel and accept payments with no hassle.

Automated Long-Term Retention

Keep your customers coming back, reduce churn and increase customer satisfaction by adding these powerful automations to your service department today!

Oil Change Scheduler

OEM Recall Notices

Seasonal Promotions

Winter Tire · Snow Proofing · Summer Detailing · & More

OEM Warranty Reminders

Finally, there's an easier way to run your service department.

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