Blog

04
Apr

Release Notes - April 2021

Set your notifications for under 15 minutes, Connect your Facebook Lead Generation forms & More.

02
Feb

5 ways to empower your employees and improve customer experience

Great customer experiences are the result of a company-wide effort. Not involving your employees can actually have grave consequences.

02
Feb

Don’t copy your competitors—create unique customer experiences with strategy

When done right, a CX strategy is the best tool in the box for aligning your entire business with your customers’ needs.

02
Feb

What is a customer experience vision in automotive retail and how to get it right

Times are hard and many auto retailers are scraping by. It barely feels like the right moment to start a business overhaul. But the current situation is actually accelerating the need to bring customers to the front

01
Jan

Transforming the automotive customer experience, one conversation at a time​

Nothing gives you better insight into your customers’ experience than putting yourself in their shoes.

12
Dec

Now Is A Good Time To Get To Know Your Automotive Customers

Automotive dealers and automotive consumers are disconnected. In recent years, consumers have changed beyond recognition and continue to change. By 2025, more than 45 percent of car buyers will be millennials.

12
Dec

The Real Reason Your Automotive Sales Are Down

One of the toughest things about being a dealership manager is knowing how to drive sales.

12
Dec

Every Dealership Manager Wants To Hit Their Car Sales Targets At Months-End

We’ve been working on under the hood (yes, pun intended). We’re confident it will help increase your car sales with less effort. I’ll share the details in a moment.